Refunds and cancellation
Package URLs is operated by Cofactor, LLC. Stripe is the payment processor. Package URLs has its own Stripe account, and each product has its own Stripe account.
Effective October 13, 2026. The business address is 4301 S Flamingo Rd, Ste 106 PMB 610, Davie, FL 33330. Support email: support@cofactor.consulting.
This page is the refund and cancellation policy for Package URLs. It is part of the terms.
Plans and automatic renewal
- Free is $0. It includes 10,000 requests a month and 1 route. Free stops serving at that allowance and is not billed. There is no card. Free does not renew into a paid plan.
- Pro is $29 a month or $290 a year. It includes 100,000 requests a month and 25 routes. The monthly price renews automatically each month at $29 a month until you cancel. The annual price renews automatically each year at $290 a year until you cancel.
- Max is $129 a month or $1,290 a year. It includes 1,000,000 requests a month and 100 routes. The monthly price renews automatically each month at $129 a month until you cancel. The annual price renews automatically each year at $1,290 a year until you cancel.
Prices are in USD. The annual price is ten months of the monthly price. The included request count is a monthly allowance on both the monthly and the annual price. On Pro and Max, requests past that allowance still resolve, and nothing is billed for the excess.
A paid plan starts only after you choose that plan and submit payment. Free does not become Pro or Max on its own. Before a paid plan renews, we email the address on the account 7 days before renewal for monthly plans and 30 days before renewal for annual plans. That message names the plan, the price, the renewal date, and how to cancel.
How to cancel
Cancel online from your account. Manage billing on Stripe opens Stripe's billing portal. Cancel the paid plan there. You can also email support@cofactor.consulting from the address on the account and ask to cancel. You do not have to call a phone number.
The account shows that the plan is cancelled and the date the paid period ends. You can ask support@cofactor.consulting to confirm that in writing.
What cancellation does
A cancelled paid plan lasts through the period already paid. The next renewal is not charged. After that period the account is Free. Extra routes stay stored and stop resolving. The oldest routes keep resolving, up to the Free route cap.
Free has no renewal charge. To stop Free, delete the account.
Refunds
You can cancel and request a refund at any time. We refund the unused portion of the current billing period on a prorated basis. Stripe sends the refund to the original payment method.
Free has no charge to refund.
To ask, email support@cofactor.consulting from the address on the account. Name the charge you want refunded.
Deleting the account
Deleting the account cancels the Stripe subscription immediately. That cancellation does not by itself refund a charge. You can still request a prorated refund of the unused portion of the current billing period.
Law and contact
Disputes about this page follow the laws of Florida, as stated in the terms. support@cofactor.consulting. 4301 S Flamingo Rd, Ste 106 PMB 610, Davie, FL 33330. See also Privacy.